This is one of best things I have learned regarding this dilemma, the more you can stay in Box 1
HP-LM the better while avoiding Box 4 LP-HM customers by all means. The best way to avoid painful crazy customers is through experience and training and relationship common sense. Make sure they don’t oppose your core values.
‘You got to know when to hold them, know when to fold them, know when to count your money and walk away’ – The Gambler
